{"id":189,"date":"2021-11-04T15:50:16","date_gmt":"2021-11-04T15:50:16","guid":{"rendered":"https:\/\/www.uglymugmarketing.com\/blog\/?p=189"},"modified":"2022-09-22T16:38:09","modified_gmt":"2022-09-22T16:38:09","slug":"new-ways-to-connect-with-customers","status":"publish","type":"post","link":"https:\/\/www.uglymugmarketing.com\/blog\/new-ways-to-connect-with-customers\/","title":{"rendered":"NEW WAYS TO CONNECT WITH CUSTOMERS"},"content":{"rendered":"<p>Rebranding to \u2018Meta\u2019 isn\u2019t the only news coming from Facebook recently. A round of new Facebook features are being made available for small businesses just in time for the holiday season. These features will bring new ways for businesses to get discovered and connect with their customers.<\/p>\n<p><strong>RATHER WATCH OR EAVESDROP IN ON THE CONVO?<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/aYPDNj3571k\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>\n<span style=\"color: #ff6600;\"><strong>LINKS ON INSTAGRAM STORIES <\/strong><\/span><\/p>\n<p>Instagram Stories link stickers are being made available to every single Instagram user \u2014 even those with under 10K followers. This will replace the \u201cswipe up\u201d action that was the previous link clicking method on Instagram stories. This new feature will allow for tons of new and creative ways for businesses to drive traffic to their website.<\/p>\n<p>For ideas on how to get the most out of this \u201cnew\u201d feature,\u00a0<a href=\"https:\/\/uglymugmarketing.ontraport.net\/c\/s\/69i\/viZ8\/s\/U39\/gM\/6ghLVx\/zf07FZVDMy\/P\/P\/dk\" target=\"_blank\" rel=\"noopener noreferrer\">check out this blog.<\/a><br \/>\n|<\/p>\n<figure class=\"attachment attachment--preview\"><img loading=\"lazy\" src=\"https:\/\/ci6.googleusercontent.com\/proxy\/6jz0hjC6uVobEynY3Z6W6Tus70X4itMlPxH6wrUv1vDzcdb40391g2JyYvoXaptywOBJNzmvaVtBSozeBLB_DNmMFi0cMxU8xHiCTcl-dNjz2AN1=s0-d-e1-ft#https:\/\/i.ontraport.com\/6927.6cf2749d60fc23a3d3fd456f186e1106.PNG\" width=\"1518\" height=\"1048\" \/><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff6600;\"><strong>APPOINTMENT SCHEDULING ON FACEBOOK<\/strong><\/span><\/p>\n<p>Appointments on Facebook are an easy and free way for small business owners to receive and manage appointments from new and existing customers using their Facebook page. Already a feature for some, Facebook will be expanding this feature to be available to small businesses globally.<\/p>\n<figure class=\"attachment attachment--preview\"><img loading=\"lazy\" src=\"https:\/\/ci6.googleusercontent.com\/proxy\/_ZecHbBF9RCTJ3ExXl2j2jnGGkFbiDIzoIYfw-dY9MTHzy22i2rC9Ix_1Zb3io3rpHnnLvLZU0Govh-l9ZqdQpIMrXUqBO0mY58VHjMDZ0_CnV9k=s0-d-e1-ft#https:\/\/i.ontraport.com\/6927.04bb800e5e6dd1275356884052a82c1f.PNG\" width=\"2068\" height=\"939\" \/><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff6600;\"><strong>VIDEO\/AUDIO CALLING ON MESSENGER<\/strong><\/span><\/p>\n<p>People\u2019s preferences for how they want to talk with companies are evolving. To provide small businesses with a convenient way to communicate with customers in a private setting and enjoy the benefits of phone, video calling, and messaging all in one app, Facebook is testing business audio and video calling with select small and medium businesses using Business Inbox in Messenger. This feature allows them to seamlessly connect and transact with their customers using audio and video communications right from the platform.<\/p>\n<figure class=\"attachment attachment--preview\"><img loading=\"lazy\" src=\"https:\/\/ci5.googleusercontent.com\/proxy\/GuciTmZmCWLVkefrByqmwY_nXMGyNTDEwnOKruipwvQL5-NcLuzEQjdnBFWSEj_0-XA6aggpuQQEy6Ojm8EYiKyR_O_zjz8kZXStm0HerZhGvYXl=s0-d-e1-ft#https:\/\/i.ontraport.com\/6927.0402c01926b9cfa884c80abd485b8010.PNG\" width=\"1518\" height=\"957\" \/><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff6600;\"><strong>PERSONALIZED ADS<\/strong><\/span><\/p>\n<p>Earlier this year, Facebook introduced the Good Ideas Deserve To Be Found campaign; showing people how the personalized ads they see help them discover new things they love and support small businesses. Now, Facebook is testing more ways to let people know they&#8217;re supporting a small business when they engage with a personalized ad. Soon, people may see an informational message in their feed when they &#8216;like&#8217; or &#8216;love&#8217; an ad from a small business. The message explains how engaging with an ad from a small business can help the business continue to find new customers and grow.<\/p>\n<figure class=\"attachment attachment--preview\"><img loading=\"lazy\" src=\"https:\/\/ci6.googleusercontent.com\/proxy\/PS76_qtE50nqf3DzhS7IxgUSiiuNgT7iUX13ye10578cg1iFrLP4UBJnMudKlCIvXtO2EdsPG2iq7GO4iDyo-TP7tGvxl9q1lWLeuqSGn8qicXd4=s0-d-e1-ft#https:\/\/i.ontraport.com\/6927.25daaf7abdcdb9b4710c420031431736.PNG\" width=\"636\" height=\"726\" \/><\/figure>\n<figure><\/figure>\n<figure class=\"attachment attachment--preview\">I\u2019m always excited when something new for small businesses comes to Facebook. These new features are sure to bring creative options and solutions to small businesses looking to connect with their customers.Have any questions about Facebook, social media, or digital marketing for your business?<br \/>\nShoot me an email at\u00a0<a href=\"mailto:tim@uglymugmarketing.com\" target=\"_blank\" rel=\"noopener noreferrer\">tim@uglymugmarketing.com<\/a>!That\u2019s all I\u2019ve got for now.<br \/>\n-Tim<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Rebranding to \u2018Meta\u2019 isn\u2019t the only news coming from Facebook recently. A round of new Facebook features are being made available for small businesses just in time for the holiday season. These features will bring new ways for businesses to get discovered and connect with their customers. RATHER WATCH OR EAVESDROP IN ON THE CONVO?&hellip; <a class=\"more-link\" href=\"https:\/\/www.uglymugmarketing.com\/blog\/new-ways-to-connect-with-customers\/\">Continue reading <span class=\"screen-reader-text\">NEW WAYS TO CONNECT WITH CUSTOMERS<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":190,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[4],"tags":[14,17,9,11,10,8],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NEW WAYS TO CONNECT WITH CUSTOMERS - Ugly Mug Marketing<\/title>\n<meta name=\"description\" content=\"New Facebook features are being made available for small businesses that will bring new ways for businesses to connect with their customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uglymugmarketing.com\/blog\/new-ways-to-connect-with-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NEW WAYS TO CONNECT WITH CUSTOMERS - 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