Where should you start with training new people on your team?
I believe you should start with this.
It’s trust.
You need to teach them that when they give their word, when they commit to have something done, they create a gap.
So when I give my word that I’m gonna have something done or something over to you, there’s this gap between when I said I was gonna do the thing and when I deliver the thing.
And it’s in that gap that you and I, we get to fill that gap with either trust or suspicion.
So if I give my word and I don’t live up to that word, I don’t fulfill that word, you are naturally gonna feel that next time with suspicion.
But for us as leaders, what we need to default and we need to have this conversation with new team members, is that we are going to default to trust, which is hard for some of us to do, myself included, but we’re gonna default to trust.
And over time, it’s our job to let them know the things that they’re doing that aren’t building trust, that are building suspicion.
So when you onboard someone to begin your conversation around this idea that trust is the foundation, and each time you give your word, you have the ability to either build more trust or to build more suspicion.
PS Can you relate to any of these:
✅ Struggling from project to project
✅ A slow trickle of inquiries about your services
✅ Your clients only seem concerned about the lowest price
✅ Not sure when or where your next project will come
✅ Fighting for clients on freelancer marketplaces like Upwork and 99 Designs
If any of those describe you learn more about the Freelance Accelerator:
http://uglymugmarketing.com/freelance
You’ll learn how to:
✔️ Have a WAITLIST of high paying, committed clients (rather than starting from scratch each month)
✔️ STOP fighting for mediocre projects on freelancer marketplaces (like UpWork and 99 Designs) and start becoming the GO TO CHOICE and virtually eliminate all of your competition
✔️ Have clients love your work and trust your guidance
✔️ Position yourself to start winning large (5-figure), high-profit projects
✔️ Transition from project-to-project, to having clients on retainers paying you month after month
✔️ Have a steady stream of leads pouring in wanting to do business with you
✔️ Get paid 2x as much for the work you’re already doing
✔️ Have clients thank you for the privilege of working with you
✔️ Have a strategic roadmap for scaling your business
